Customer support

Pioneer Herbal Finland manufactures and sells natural cleansing and care products for animals. Our products are made in Finland, Europe, where all orders are also shipped from. We want you to have the best possible experience ordering from us, as well as using our products, so we have compiled useful information below.

Contact us

If you need to contact us for any reason, please send us an email to info@pioneerherbalfinland.com. We will reply to all emails as quickly as possible, normally within one working day. Please write to us in English or Finnish.

Questions regarding our products

Each product listing has extensive information about the product, including the ingredients and how to use the product. Please read the information carefully, and feel free to contact us if you have any further questions.

Questions regarding an order you’ve placed

If you’ve placed an order with us and need to contact us about it, please email us at info@pioneerherbalfinland.com and include your order number in the email. We will reply to your email as quickly as possible, normally within one working day.